Terms of service

Last updated 28 October 2026

Crisper is run by Moses Technologies, Inc., a Delaware corporation ("we"). These terms cover crisper.ai and the Crisper app at app.crisper.ai. By creating an account or a workspace you agree to them on behalf of yourself and the business the workspace is for. Questions: apoorv@crisper.ai.

Your account and workspace

• Each business is a workspace. Its owners decide who joins it, which tools it connects and which agents work in it, and are responsible for what the people they invite do there.
• Keep your sign-in to yourself and tell us if you think someone else has used it.
• You must be old enough to agree to a contract where you live, and allowed to act for the business.

Your agents and what they do

• You decide what goes out. Agents propose; a reply, an email, a command or a change in one of your tools runs only once it is approved, by you or by a rule you turned on (such as letting low-stakes replies go after a delay). What you approve, and what your rules let through, is sent on your behalf and is your responsibility.
• AI makes mistakes. Agents can misread a case or get facts wrong. Read what you approve, and don't rely on an agent alone for legal, medical, financial or safety decisions.
• Your tools, your rights. Connect only tools and data you are allowed to use this way, and follow their terms. You can disconnect a tool at any time.

What you may not do

• Send spam or unsolicited bulk messages, or contact people who asked you to stop.
• Use Crisper for anything illegal, to harass or deceive people, or to break into or harm systems you don't own.
• Try to get around the limits, approvals or security of Crisper, or reach other workspaces' data.
• Resell Crisper or use it to build a competing product without asking us first.

We may pause an agent or a workspace that breaks these rules or puts other customers at risk, and will tell you why.

Your data

What you and your agents put in your workspace stays yours. You give us permission to store and process it only to run Crisper for you, as the privacy policy describes. We don't use it to train AI models.

Plans, trials and credits

• The plan is per workspace, at the price on the pricing page, billed monthly in advance through Stripe. It includes a monthly amount of credits for AI work; top-ups add more.
• A free trial needs a card. You aren't charged during it; when it ends the plan starts unless you cancel first. We email you three days before.
• Cancel any time from Settings, Billing. The plan runs to the end of the month already paid, and isn't refunded for part of a month. Credits don't turn into cash.
• When credits run out, agents finish what they're doing and start nothing new until more are added.
• We'll give at least 30 days' notice by email before a price change affects you.

Availability and changes

We work to keep Crisper running and your data safe, but it is provided as is: we can't promise it will never be down, that every agent action will be right, or that tools you connect will keep working with it. We improve Crisper all the time and may change or remove features; if we remove something you pay for, we'll tell you first.

Responsibility

To the extent the law allows, we aren't liable for indirect or consequential losses (lost profits, revenue or data), and our total liability for any claim is limited to what you paid us in the 12 months before it. Nothing here limits liability that can't be limited by law.

Ending

You can close your workspace at any time; ask us and we'll delete its data as the privacy policy says. We may end these terms for a workspace that seriously or repeatedly breaks them, or if we stop offering Crisper, with notice and a chance to export your data where we can.

Law and disputes

These terms are governed by the laws of the State of Delaware, without regard to its conflict of laws rules. Any dispute about them or about Crisper is heard in the state or federal courts located in Delaware, and both of us agree to those courts' jurisdiction. Before going to court, write to us and we'll try to sort it out together.

Changes to these terms

When these terms change we update the date above, and tell workspace owners by email if the change matters. Using Crisper after that means you accept the new terms.