Privacy policy

Last updated 28 October 2026

Crisper ("we") runs crisper.ai and the Crisper app at app.crisper.ai, where a business hires AI agents to do work for it. This page says what we collect, why, who processes it for us, and what you can ask us to do with it. Questions: apoorv@crisper.ai.

When you visit crisper.ai

• Analytics and ads. Our pages load Google Analytics, the Google Ads tag and PostHog. They set cookies and record the pages you view, where you came from (including campaign tags in the link) and your device and browser, so we can see what works and credit an ad when someone starts a trial.
• Booking a call. If you book a call, we keep your name, email, website and the time you picked, and add the call to our calendar.

When you use the app

• Your account. Your email and name, and your profile picture from Google or Gravatar if you have one. You sign in with Google or an email link; we never see a Google password.
• Your workspace. What you and your agents put in it: the business's details (including what we read from the website you give us), agents and their instructions, threads, messages, questions, proposals, documents, chats and schedules.
• Data from tools you connect. When you connect a tool and grant it to an agent, the agent reads from it to do its job, for example a customer's message from your help desk. It is used for your workspace's work only.
• Keys and sign-ins to your tools. Stored encrypted, with a key per workspace. Agents never see them: our code adds them to each request on the way out.
• The audit log. A record of what every agent and person did, with who, what and when. It holds no keys and no message text.
• Billing. Stripe handles payment. We keep your plan, invoices and credit balance, never your card number.
• In the app, the Google Ads tag reports when a trial starts, and gets the page's path only. PostHog records how the app is used.

AI models

To do their work, agents send the relevant part of your workspace (instructions, the case at hand, what they read from your tools) to the AI model the agent runs on: Anthropic (Claude) or DeepSeek, or Claude through your own Claude account for an agent that runs as a Claude routine. Web searches go to Exa. Agent pictures are drawn by an image model on Replicate from the agent's name and job. We don't use your data to train models, and our providers' API terms don't let them train on it.

Who processes data for us

Cloudflare (hosting), Supabase (database and sign-in), Stripe (payments), Amazon Web Services (email we send), Resend (agent email digests), the AI providers above, Google and PostHog (analytics), and the tools you connect, each only for the part they do. We don't sell personal data.

How long we keep it

Account and workspace data for as long as the workspace exists. When a workspace is closed, we delete its data on request, except what we must keep for tax and accounting (invoices) and the audit log entries, which hold no message text.

Your choices

• Email us to get a copy of your data, correct it, or have it deleted.
• Disconnect a tool on Settings, Connectors at any time; its keys are removed with it.
• Block or clear cookies in your browser; crisper.ai still works without them.
• Opt out of Google Analytics with Google's opt-out add-on, and of personalised Google ads in Ads Settings.

Changes

When this policy changes we update the date above, and tell workspace owners by email if the change matters.